Find the most frequently asked questions below.
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alcheMe is designed for tweens and teens aged 9–17. Our formulas are gentle enough for young, developing skin — free from retinol, harsh acids and unnecessary actives. Whether your child is just starting their skincare journey or looking to simplify an overcomplicated routine, alcheMe is designed to grow with them.
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Yes. alcheMe products are formulated to be gentle for and dermatologically tested on sensitive skin. We always recommend patch testing new skincare before first use.
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alcheMe focuses on gentle, consistent care that supports the skin barrier. While it is not a medicated acne treatment, balanced and non‑stripping skincare can help keep skin calm and comfortable.
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No. Our formulas are free from retinol and harsh active ingredients. They are designed to support young skin without overwhelming it.
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Yes. All alcheMe products are pH balanced to help support the skin’s natural barrier and maintain comfortable, balanced skin.
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Yes. All alcheMe scents are designed to be mixed and matched. Blend them in your palm to create your own custom combination - your own alcheMe moment.
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Yes. All alcheMe products are proudly made in Australia.
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alcheMe fragranced products contain just 0.12%–0.85% fragrance — a very low level that keeps formulas gentle while making skincare smell as good as it feels. We know tweens and teens love fragrance, so we’ve carefully balanced our formulas to keep young skin happy and comfortable. For extra‑sensitive skin, fragrance free options are always available.
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alcheMe products are not tested on animals. We are currently working towards formal cruelty-free certification and will update this page once confirmed.
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alcheMe is available exclusively online at alcheme.store. We ship to Australia, Singapore and Hong Kong, with free shipping on orders over $80. Visit our shipping policy for full delivery times and rates.
